When it comes to managing your finances, choosing the right bank is crucial. While many banks offer good service, some stand out from the rest in terms of their commitment to their clients. Close Brothers Group Plc is one such bank that is highly regarded for its customer-centric approach and efficient services. In this article, we’ll take a closer look at Close Brothers Group Plc reviews and explore what makes this bank stand out from the competition.
Close Brothers Group Plc is a leading UK merchant banking group that was established in 1878. The bank provides lending, deposit taking, wealth management, and securities trading services to individuals, businesses, and institutions. Close Brothers has a rich history of serving the UK financial industry and has been recognized for its expertise and experience in various areas of finance.
One of the most remarkable things about Close Brothers Group Plc is its commitment to customer satisfaction. The bank understands that its clients are its main asset, and as such, it is keen to provide them with the best services possible. Close Brothers’ customer-centric approach is reflected in the positive reviews it has received from its clients.
Close Brothers Group Plc has a 4.5-star rating on Trustpilot, the platform that allows customers to rate and review businesses. The rating is based on over 1,000 reviews, with 82% of the reviews being either ‘Excellent’ or ‘Great.’ Customers have praised Close Brothers for its efficient services, knowledgeable staff, and personalized approach to banking.
One reviewer on Trustpilot had this to say about Close Brothers: “I have been with Close Brothers for a few years now. I cannot fault them, their customer service is excellent, and the online system is user-friendly. They have helped me through some difficult times in my business and have always come up with the solution I needed, quickly and efficiently.”
Another reviewer praised the bank’s personal touch, stating: “Excellent company to deal with in every way. They have a personal touch that makes dealing with them a pleasure. I have had queries dealt with promptly and accurately, and their attention to detail is exceptional.”
Customer service is just one of the many aspects that make Close Brothers Group Plc standout. The bank is also known for its innovative products and services that cater to the needs of its clients. For example, Close Brothers has a range of asset finance solutions to help businesses access finance to purchase equipment and assets. This includes hire purchase, leasing, and refinancing options.
Close Brothers also has a wealth management team that offers financial advice and planning services to individuals and businesses. The team is made up of experienced financial advisers who help clients navigate the complex world of finance and investments.
Close Brothers Group Plc is also active in the securities trading market. The bank offers an execution-only share dealing service that allows customers to buy and sell shares, bonds, and other securities. The service is backed by Close Brothers’ experience and expertise in the financial markets.
All of Close Brothers’ services are delivered with the utmost professionalism and excellence. The bank’s staff are knowledgeable and experienced and are always available to assist clients with their financial needs. Whether it’s a personal loan or a mortgage for a new home, Close Brothers Group Plc has the expertise and resources to help its clients achieve their financial goals.
Closing Thoughts
Overall, Close Brothers Group Plc is a bank that is committed to providing its customers with the best possible services and experience. From its customer-centric approach to its innovative products and services, Close Brothers has a lot to offer. The bank’s positive reviews are a testament to its success in delivering on its promises to its clients.
If you’re looking for a bank that will take care of your financial needs with the utmost care and professionalism, Close Brothers Group Plc should be on your list. With its experience and expertise in the financial industry, Close Brothers is well-equipped to help you achieve your financial goals, no matter how big or small they may be.